Thank you for choosing EzyOrder! Please review our Shipping Policy below, which outlines the shipping procedures for our platform where multiple sellers operate independently.
Store Ownership and Shipping Responsibility: Our e-commerce portal facilitates a platform for individual sellers to create and manage their own stores. Each seller is solely responsible for shipping products listed on their respective stores. EzyOrder does not handle or oversee the shipping process for products sold by individual sellers.
Subscription and Platform Fees: Sellers on EzyOrder subscribe to our services and pay platform fees for utilizing the infrastructure and features provided. These fees cover access to the platform, store management tools, and other related services. EzyOrder does not charge additional fees for shipping since it is the responsibility of individual sellers.
Shipping Information Accuracy: Buyers are responsible for providing accurate shipping information during the checkout process. Sellers use this information to process and ship orders. EzyOrder is not responsible for shipping errors resulting from incorrect buyer-provided information.
Shipping Methods and Times: Sellers on EzyOrder determine their own shipping methods, carriers, and delivery times. Each seller's store may have different shipping policies, and buyers should review these policies on the respective store pages before making a purchase.
Communication with Sellers: If you have questions or concerns about shipping, please contact the individual seller directly. Seller contact information is typically available on their store pages. EzyOrder does not mediate shipping-related issues between buyers and sellers.
Returns and Exchanges: Return and exchange policies are determined by each individual seller. Buyers should review the seller's return and exchange policies before making a purchase. EzyOrder is not involved in the return or exchange process.
Customer Support: For general inquiries or assistance with the EzyOrder platform, please contact our customer support team at support@growscale.in or +91 98795 91932. For specific order-related inquiries, please reach out to the individual seller.
Changes to Shipping Policy: We reserve the right to update or modify our Shipping Policy at any time without prior notice. Changes to the policy will be effective immediately upon posting to our website.
By using our e-commerce portal, you agree to the terms outlined in this Shipping Policy. If you have any concerns or questions, please contact us before making a purchase. Thank you for choosing EzyOrder!